After 20 years of providing phone installation and support for phones we elected to discontinue all other vendors and exclusively sell
Epygi Phone systems.
One of our projects was the integration of our VOIP phone system into an all female Law Firm. This firm consisted of two women Attorneys with small children, a paralegal and several part time assistants. Their offices are located in an office building located in town, where they can meet with clients and where their paralegal and support staff work. Both women do the majority of work from their home. Our IP/PBX system is located in the office with IP phones. Each attorney has an IP phone extension in their home office. We also provide cloud services to them for billing and hosting their legal documents. With the cloud they can use smart phones, Mac’s or Windows based equipment to access their Documents E-mail and Calendars. Each attorney can access files and folders via our cloud. Calls that come into their office can be directed to their extensions in the office or to their home extensions or smart phone. If a call comes in and they need to transfer it to an assistant or to another attorney it is a simple matter of hitting the transfer key and the extension. All their voice messages are stored on the IP/PBX and is also transmitted to each individual via by e-mail. During one discussion with their paralegal, she remarked, that some times she forgets that the attorneys are not on site, having this setup is like having someone in the office next to you.